BookMark Logo

The Last Ticketing Tool
You'll Ever Need for

Small Teams

BookMark turns your inbox into a full-featured ticket system. No training. No login headaches. No clutter.

Donate to BookMark!

Join our Patreon for special behind the scenes access

Support on Patreon

Stay Updated!

Get the latest updates on BookMark's development and launch.

We respect your privacy. Unsubscribe at any time.

Choose Your Plan & Start Simplifying Support Today

No onboarding. No hassle. Just powerful ticketing for teams of any size. Pick your plan and get instant access!

Solo-Tech Subscription

Perfect for solo operators and freelancers.

  • 1 user account
  • Unlimited tickets
  • Administer 1 organization
  • Email support
S One Month – $10 S One Year – $100 Lifetime – $500

Small-Team Subscription

Best for teams of up to 5 users.

  • Up to 5 users/organization
  • Team collaboration tools
  • Administer 2 organizations
  • Priority email support
S One Month – $25 S One Year – $250 Lifetime – $1250

Small Business Subscription

Ideal for growing businesses and organizations.

  • Up to 20 users/organization
  • Advanced reporting
  • Administer up to 5 organizations
  • Phone & priority support
S One Month – $40 S One Year – $400 Lifetime – $2000
Payments are processed securely via Stripe or Patreon.

Features Built for Busy Teams

Email-to-Ticket

Turn unread emails into support tickets automatically. No new app or training required.

👥 Role-Based Access

Give each team member the tools they need, without overwhelming them.

📈 Visual Reports

See what's working and what's not at a glance.

💬 Message Board

Keep your team and clients in the loop, without email clutter.

🧰 Easy Ticket Management

Assign, track, and resolve tickets in seconds.

🎯 Prioritized Dashboards

See what matters most, with no distractions, just action.

📸 A Look Inside

See BookMark in action!!

Email-to-Ticket screenshot Email-to-Ticket demo

📬 Email-to-Ticket

Let's be blunt: Are you tired of training your team (again and again) on how to submit tickets? Dreading the hassle of installing yet another app on every workstation? BookMark is your answer.

No more complicated onboarding. With BookMark, you can turn any email into a trackable ticket instantly. Just set up our Email Listener in your settings. It will automatically scan the inbox of your chosen email address and convert every unread message into a ticket, ready for your team to triage and resolve.

Pro Tip: Use a dedicated email address for your tickets. Otherwise, you might accidentally flood your system with thousands of old emails!
  • Perfect for small businesses still using email or spreadsheets to track support requests.
  • Ideal for busy teams who don't have time for complex tools or endless training.
  • A lifesaver for HR or non-technical departments who just want to send an email and get help. No logins, no learning curve.
  • Seamless for everyone in between.

BookMark's Email-to-Ticket is the fastest way to bring order to your support chaos. No more lost requests, no more confusion. Just send, track, and resolve.

Role-Based Access screenshot Role-Based Access demo

👥 Role-Based Access

One size does NOT fit all. Your admin, your manager, and your staff all need different things. Why force them into the same dashboard?

BookMark's Role-Based Access gives every team member a tailored experience. Admins see everything. Managers get the big picture. Staff see only what matters to them.

Security built-in: Only the right people see the right data. No more accidental oversharing.
  • Predefined roles for instant setup.
  • Custom roles for unique workflows.
  • Granular permissions for total control.
  • Easy onboarding for new hires. Just assign a role and go.

BookMark adapts to your team, not the other way around.

Visual Reports screenshot Visual Reports demo

📈 Visual Reports

Stop guessing. Start knowing. With BookMark's Visual Reports, you get instant clarity on your support operations.

No more spreadsheets, no more manual counting. See trends, spot bottlenecks, and make decisions with confidence.

Data, not drama: Weekly and monthly stats, beautiful charts, and exportable reports at your fingertips.
  • Real-time metrics for up-to-the-minute insights.
  • Custom dashboards for every role.
  • Export to CSV or PDF for sharing and analysis.
  • Visualize trends and make smarter decisions, faster.

BookMark turns your data into action.

Message Board screenshot Message Board demo

💬 Message Board

Stay connected. Stay informed. BookMark's Message Board is your team's digital water cooler and command center.

Post updates, share wins, or send private notes. Whether it's a company-wide announcement or a quick DM, it's all in one place.

No more lost emails: Every message is organized, searchable, and secure.
  • Public announcements for the whole team.
  • Private messages for sensitive conversations.
  • Threaded discussions for clarity and context.
  • File sharing for docs, images, and more.

BookMark keeps your team in sync. No matter where you are.

Ticket Management screenshot Ticket Management demo

🧰 Easy Ticket Management

Ticketing shouldn't be a chore. BookMark makes it effortless to create, assign, and resolve tickets so you can focus on what matters.

From the first click to the final resolution, every step is streamlined and intuitive.

No more chaos: Every ticket is tracked, every comment is saved, and nothing slips through the cracks.
  • Quick ticket creation from any device.
  • Assign to the right person in seconds.
  • Rich text comments and attachments for full context.
  • Status tracking so everyone knows what's next.

BookMark makes support simple, for everyone.

App screenshot App demo

🎯 Prioritized Dashboards

See what matters. Act fast. BookMark's dashboards put your most important tickets and stats front and center. No digging, no distractions.

Every user gets a personalized view, so you always know what needs your attention.

Stay ahead: Real-time updates, smart prioritization, and instant notifications.
  • Smart algorithms highlight urgent tickets.
  • Customizable layouts for every workflow.
  • Live notifications so you never miss a beat.
  • Easy navigation to drill down or zoom out.

BookMark keeps your team focused and productive.

What Early Users Say

"BookMark cut our ticket turnaround time in half. The email listener is a game changer."
– Sam L., MSP Owner
"Clean, fast, and intuitive. My team actually enjoys using it."
– Jasmine C., Startup CTO

*If you would like to reach out for any reason at all, see below

Discord logo Discord
Github logo Github
Linktree logo Linktree